Starlight Scenes Privacy Policy

Effective Date: October 26, 2025

Starlight Scenes ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website, www.starlightscenes.com (the "Site"), and our location scouting and management services (the "Services"). By using our Site or Services, you consent to the practices described in this policy.

1. Data Collection

We collect several types of information from and about users of our Site and Services, including:

• Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, company name, and billing information. We collect this information when you register an account, request a quote, subscribe to our newsletter, or contact us directly.
• Location Data: We may collect and process information about your location when you use our Services. This information may include your IP address and geographic location derived from it, or precise location data collected through mobile devices with your consent. We use this data to provide you with relevant location suggestions and improve our services.
• Usage Data: We collect information about how you use our Site and Services, such as the pages you visit, the searches you conduct, the resources you access, and the dates and times of your visits. This data helps us understand user behavior and improve our platform.
• Device Information: We collect information about the devices you use to access our Site and Services, including the device type, operating system, browser type, and unique device identifiers. This information helps us optimize our Site for different devices and troubleshoot technical issues.
• Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing activity on our Site. Cookies are small text files that are stored on your device and used to remember your preferences and track your activity. We use this data to personalize your experience, analyze trends, and serve targeted advertising. You can control cookies through your browser settings. Please see Section 4, "Cookie Policy Details," below for more information.

2. Data Usage

We use the information we collect for various purposes, including:

• Providing and Improving Our Services: We use your information to provide you with access to our Site and Services, process your requests, personalize your experience, and improve the functionality and performance of our platform.
• Communicating with You: We use your information to respond to your inquiries, provide customer support, send you updates about our Services, and inform you about new features or promotions.
• Marketing and Advertising: With your consent, we may use your information to send you marketing emails about our Services and relevant third-party products or services. We may also use your information to serve you targeted advertising on our Site and other websites.
• Analytics and Research: We use your information to analyze trends, conduct research, and gather statistical data about user behavior. This data helps us understand how users are interacting with our Site and Services, and identify areas for improvement.
• Legal Compliance: We may use your information to comply with applicable laws and regulations, respond to legal requests, and protect our rights and interests.
• Personalizing Location Recommendations: If you grant us permission to access your location, we utilize that data to tailor location suggestions to your specific needs. For example, if you’re planning a shoot in downtown Seattle, we can provide more relevant recommendations.

3. Data Security

We take the security of your personal information seriously and implement reasonable security measures to protect it from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use industry-standard encryption technologies to protect your sensitive information during transmission and storage.
• Access Controls: We restrict access to your personal information to authorized personnel only.
• Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities in our systems.
• Employee Training: We train our employees on data security best practices and ensure that they are aware of their responsibilities to protect your privacy.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.

4. Cookie Policy Details

We use cookies and similar tracking technologies to enhance your experience on our Site and improve our Services. Here's a breakdown of how we use them:

• What are Cookies? Cookies are small text files that websites store on your device. They contain information that websites can use to remember your preferences and track your activity.
• Types of Cookies We Use:
  • Essential Cookies: These cookies are necessary for the operation of our Site and Services. They enable you to access secure areas, navigate the Site, and use essential features.
  • Performance Cookies: These cookies collect information about how you use our Site, such as the pages you visit most often and any error messages you receive. We use this data to improve the performance and functionality of our Site.
  • Functionality Cookies: These cookies allow our Site to remember your preferences, such as your language settings and location. They enhance your experience by personalizing the Site to your needs.
  • Advertising Cookies: These cookies are used to serve you targeted advertising based on your interests and browsing activity. They may also be used to track the effectiveness of our advertising campaigns.
• Managing Cookies: You can control cookies through your browser settings. Most browsers allow you to block or delete cookies, or to receive a notification before a cookie is stored. However, please note that disabling cookies may affect your ability to use certain features of our Site and Services.
• Third-Party Cookies: We may also use third-party cookies on our Site, such as those provided by Google Analytics and advertising partners. These cookies are subject to the privacy policies of the respective third parties.

This table provides details on the types of cookies used, their purpose, and how long they remain active.

5. Data Sharing

We may share your personal information with the following categories of recipients:

• Service Providers: We share your information with third-party service providers who assist us with various aspects of our business, such as payment processing, data analytics, email marketing, and customer support. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
• Business Partners: We may share your information with our business partners, such as location owners and film production companies, to facilitate your use of our Services.
• Legal Authorities: We may disclose your information to legal authorities if required to do so by law or in response to a valid legal request.
• Affiliates: We may share your information with our affiliates and subsidiaries.
• Other Third Parties: We may share your information with other third parties with your consent.

6. Your Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to access the personal information we hold about you.
• Rectification: You have the right to correct any inaccurate or incomplete personal information we hold about you.
• Erasure: You have the right to request that we erase your personal information, subject to certain exceptions.
• Restriction of Processing: You have the right to restrict the processing of your personal information in certain circumstances.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• Objection: You have the right to object to the processing of your personal information in certain circumstances.
• Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide you with our Services, comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Children's Privacy

Our Site and Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected].

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our Site and update the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Starlight Scenes
Privacy Department
1200 5th Ave, Suite 1600
Seattle, WA 98101
Email: [email protected]
Phone: (206) 555-FILM

Our Data Protection Officer is Eleanor Vance, who can also be reached at the email address above.

Thank you for trusting Starlight Scenes with your personal information. We are committed to protecting your privacy and providing you with a positive experience on our Site and Services.